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About
The Chartered Institute of Personnel Development (2010) laments that people are drivers of competitive advantage for organizations, where human resource management processes must be used to unlock the inner potential of staff to achieve business results and in the process achieve their own individual goals for career development.
This engaging 20 contact hour course equips the trainee with the trending toolset to manage staff toward the result oriented business outcomes of small and large firms in both public and private sector enterprises.
Graduates will acquire the competencies to design a human resource plan for their workplace setting, being able to resource, train and manage the performance of staff members in pursuit of company goals in strained and transitioning business environment requiring direct results and impact.
The summative impact of employee and organizational alignment will enable businesses to persevere in a Volatile, Uncertain, Complex and Agile (VUCA) environment, augmenting their market positions against rival competitors. With the macro environment of businesses impacted by diverse forces of change such as the Covid-19 pandemic, competition, entrepreneurship, exploration and national sustainability, students will be to apply the trending concepts delivered in this course to leverage their human resources for direct business value delivery.
Programme Outline
1. Analyze the objectives of Human Resource Management
Determine the link between HRM and organizational performance
Identify that people are drivers of competitive advantage for an organization
Analyze the major human resource processes in managing people toward performance
Illustrate the vertical integration between human resource and business strategies
2. Setup the Human Resource Plan aimed at business outcomes
Determine how the HR Plan contributes to the bottom line
Illustrate the steps in creating a human plan to supply the quality labor required
Deploy staff for various business situations: expansion, consolidation, market performance.
Explore various HR strategies for various business contexts.
3. People resourcing
Resourcing the right people for the business
A practitioner’s look at recruitment and selection
Internal recruitment versus external recruitment
Surveying the external labor market
4. Training and development
Assessing how staff training and development contributes to the bottom line
Applying the stages of the training cycle
Exploring low cost and innovative training methods in a constrained environment
Setting up the training plan linked to individual and organizational development
Overcoming individual and organizational barriers to training and development
5. Managing staff for greater individual and organizational performance
The performance management process
Determining the purpose of performance appraisals
Exploring the types of appraisals
Designing developmental performance appraisals
Handling employee absenteeism and tardiness
Supporting mechanisms for employee stress at the workplace
Exercising employee discipline in staff performance management
6. Engaging staff towards clear outcomes in the workplace
Employee engagement and its contribution toward organizational success
Creative and effective practitioner strategies to engage staff members
Shaping a positive psychological contract for employee engagement
Leadership competencies and organizational redesign for engagement
7. Results Based Management in an environment of change
Why is a results based management approach is necessary?
Moving staff from a process based approach to a result based approach
Unlocking the fixed mindset to a growth mindset
The results based management approach for individual, developmental and business performance
Upon completion, participants should be able to:
1. Deploy human resources strategically to meet business objectives
2. Create a human resource plan to provide the type and quality of labor required for business agility.
3. Execute performance management strategies related to employee and business outcomes.
4. Engage staff strategically to meet their personal objectives and those of the employer.
5. Optimize the staff to deliver in a results based management environment.
Who should do this course:
Supervisors and managers
Small & medium sized business owners
Public sector staff in a period of change
Those interested in the management of human resources in a business centric manner
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