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About
Records and information are critical to an organization’s operations. They serve as evidence of the existence of transactions and serve to prevent the organization from the risk of litigation. Records serve as the basis for data harvesting which allows for data analytics to allow management to make sound decisions for business sustainability and growth.
This workshop is focused on giving participants the insights, knowledge and concepts necessary to create, store, retrieve and dispose of records. It explores the records management cycle and the best practices for each stage. It uses best practices and global benchmarks to guide records management.
The course will introduce elements of project management and change management to ensure that participants can actively bring immediate change to their organizations.
Programme Outline
Records Management Fundamentals
• Definitions and characteristics
• The Principles and Concepts of Records Management
• Assessment of current practice
The Records Life Cycle
• Stages in the cycle
• Best practices and innovations in Records Management
• Use of emerging technology to manage records
• Change management and project implementation
Upon completion, participants should be able to:
Understand best practices in records and information management
Apply the records management cycle to their organizations
Assess their records and information management practices against industry standards
Identify key records and evaluate the effectiveness of its management
Commence a project to close the gaps in the current records and information management system at the organization
Who should do this course:
Records and information managers and administrators in both the private and public sector
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